We value opportunities to serve our customers. Regardless of the complexity of the services, we implement a methodology to assess a suitable security program. Our methodology considers the most cost effective security solutions that complies with the requirements and needs:
- Risk analysis and evaluation
- Post orders development
- Identification of personnel resources
- Adequate training of human capital
- Assignment of supervisory level personnel to the account
- Quality Control
Following the aforementioned methodology, St. James is able to assess the dynamic security needs of the client and recommend the most effective security solution. As a measuring tool our Compliance Division keeps abreast of our performance by conducting evaluations on a quarterly basis.
In addition all customers are assigned a CSR (Customer Service Representative) to ascertain that security services are rendered as designed.